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Why you’re never too small for CRM

Should you wait until your customer base is large enough to merit a centralised system, or should you buy the system to support and enable growth? If the answer to either of the two following questions is yes then it is safe to say that it would be highly beneficial to have a CRM solution in place:(1) Do you have one or more customers or targets?(2) Do you have more than one person dealing with your customers? In simple terms, if you’re a customer-facing business and you’re looking for sustainable growth, investing in CRM software is a crucial investment, and it’s...

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